Men's Double Slanted Logo Crewneck Sweatshirt

Wear It. Love It. Keep It Looking New.

At T & Z Collection, we take pride in offering high-quality clothing for both men and women. To ensure your pieces stay looking fresh, stylish, and last for seasons to come, please follow the care instructions below.

General Care Tips

• Always Read the Label
  Each item may have specific instructions based on fabric. Always check the care label before washing or ironing.
• Wash Similar Colors Together
  To avoid color bleeding, separate darks, lights, and whites.
• Use Cold or Cool Water
  Cold washing helps protect fabric color and shape, especially for delicate or stretchy items.
• Turn Clothes Inside Out
  This helps reduce fading, pilling, and wear on printed or embellished surfaces.
• Avoid Overloading the Washer
  Clothes need room to move around — overloading can lead to unnecessary friction and damage.

Specific Fabric Guidelines

Cotton

• Machine wash in cold or warm water.
• Tumble dry low or hang to air dry to avoid shrinkage.
• Iron on medium if needed.

Polyester / Blends

• Machine wash cold.
• Tumble dry low or hang dry.
• No need to iron — polyester resists wrinkles.

Rayon / Viscose

• Hand wash or use delicate cycle.
• Lay flat or hang to dry — may shrink in heat.
• Iron inside-out on low.

Knitwear & Sweaters

• Hand wash with mild detergent.
• Reshape while damp and lay flat to dry.
• Do not wring or hang — this may stretch the shape.

Denim

• Wash sparingly — spot clean when possible.
• Turn inside out and cold wash.
• Hang dry to maintain color and fit.

What to Avoid

• Bleach (unless the label says it’s safe).
• High heat from dryers or irons.
• Dry cleaning, unless the tag recommends it.
• Fabric softeners on performance or stretchy materials (can break down fibers).

Storing Your Clothes

• Hang structured items like blazers, jackets, and dresses.
• Fold knits and stretch items to avoid hanger marks.
• Use breathable garment bags for special occasion wear.

Need Help?

If you have any questions about how to care for a specific item from T and Z Collection, feel free to reach out to our customer care team:

Email: support@tandzcollection.com

How do I place an order?

Simply browse our men’s and women’s collections, add the items you love to your cart, and proceed to checkout. Follow the steps on your screen to complete the purchase.

How long does it take to process my order?

Most orders are processed within 1–3 business days. Once processed and shipped, you will receive an email containing your tracking information.

Can I modify or cancel my order after placing it?

If you need to change or cancel your order, contact us immediately at info@tandzcollection.com
We can only make changes if the order has not yet been processed or shipped.

What should I do if I didn’t receive a confirmation email?

Please check your spam or junk folder. If it’s not there, contact us and we’ll resend it.

Shipping & Delivery

Shipping Times

Delivery times may vary depending on location, holidays, and external courier factors.

Do you offer free shipping?

Shipping cost is automatically calculated at checkout.

How can I track my order?

Once your order ships, we’ll email you a tracking number so you can follow your package in real time.

Do you ship internationally?

At this moment, we only ship within the USA. Any updates to international shipping will be posted on our website.

 What happens if my package is delayed?

Delays may occur due to weather, customs, or courier handling. If your order is significantly delayed, please contact us and we’ll assist you.

Returns & Refunds

What is your return policy?

You may return eligible items within 30 days of delivery as long as they are unused, unworn, unwashed, and in original condition with all tags attached.
For full details, please visit our Return & Refund Policy page.

How do I submit a return request?

Email us at info@tandzcollection.com with your order number and the item(s) you wish to return.

How long does it take to receive my refund?

Once your return is approved and processed, your refund will be issued to your original payment method. Processing times depend on your bank or payment provider.

Do you offer exchanges?

Yes — if the item is available. Contact our support team to check availability.

Payments

What payment methods do you accept?

We accept:

• Visa
• MasterCard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Is my payment information secure?

Absolutely. T and Z Collection uses SSL encryption and secure payment gateways to protect your personal and financial information at all times.

Why was my payment declined?

This may occur due to incorrect billing details, insufficient funds, or bank restrictions. Try again or contact your bank for support.

Products & Availability

Are your items true to size?

Most items follow standard sizing. We recommend checking the size guide on each product page for accuracy.

What if an item I want is out of stock?

Popular items may sell out quickly. You can join our restock notification list, and we’ll email you as soon as it becomes available again.

Do you restock sold-out items?

Yes, many of our best-selling pieces are restocked regularly depending on demand.

Account & Privacy

Do I need an account to place an order?

No — you can check out as a guest.
However, creating an account allows you to track orders, save favorites, and access exclusive offers.

Is my personal information safe with you?

Yes. Your data is protected under strict privacy and security standards. We never share customer information with third parties.

Contact & Support

How can I contact T & Z Collection?
You can reach us via:
Email: info@tandzcollection.com