Shipping policy

At T and Z Collection, we are committed to providing a smooth, reliable, and transparent shopping experience. Below is our updated shipping policy, including order processing times, delivery estimates, shipping costs, and important customer information.

Shipping Destinations

We currently ship to the United States only.
At this time, we do not offer international shipping.

Order Processing Time

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Processing may take slightly longer during peak seasons or special promotions.
• Once your order ships, you will receive a shipping confirmation email with your tracking number.

Daily Cutoff Time

Orders placed after 4:00 PM (CST) will begin processing on the next business day.

Estimated Delivery Times

Delivery times may vary due to carrier delays, weather conditions, or other external factors.

Shipping Costs

Shipping fees are automatically calculated at checkout based on your order total and shipping address.

Fulfillment & Return Address

320 E Fernwood Ln, Appleton, WI 54913, USA

Order Splitting

In some cases, items in the same order may ship separately due to inventory availability or warehouse logistics.

If this happens:

• You will receive separate tracking numbers for each shipment.
• You will not be charged extra for split shipments.

Tracking Your Order

Once your package ships, you will receive an email with:

Your tracking number

A link to track delivery progress

Tracking updates may sometimes be delayed depending on the carrier.

Lost, Delayed, or Missing Packages

If your package has not arrived within the expected delivery window:

1. Check with neighbors, household members, or your building office
2. Review your tracking information for updates
3. Contact your local carrier office

If you still cannot locate your package, contact us at info@tandzcollection.com

with:

• Your order number
• Your full name

We will assist you promptly and provide further support or next steps.

Note: T and Z Collection is not responsible for delays caused by carriers, weather events, or other factors beyond our control, but we will always work to help resolve any issues.

Sales Tax Information

Applicable sales tax will be calculated at checkout based on your shipping address in accordance with U.S. state and local tax laws.

Need Help?

If you have any questions about your order or our shipping policy, we’re here for you:

Email: info@tandzcollection.com

Phone: +17638988106

Thank you for choosing T and Z Collection. We appreciate your trust and look forward to serving you again.