Henry - Brown Cap-toe Shoes

Shipping Policy

At T & Z Collection, we are committed to providing a seamless and reliable shopping experience for all our valued customers. Below is our comprehensive shipping policy, covering order processing times, delivery windows, shipping rates, and additional important information.

Shipping Destinations

We currently ship to the following countries:

• United States (USA)
• Canada (CA)

Unfortunately, we do not ship to other international destinations at this time.

Shipping Costs

DestinationFree Shipping ThresholdStandard Shipping FeeUSAFree on orders$30 and above$4.99 for orders under $30Canada (CA)Free on orders$50 and above$6.99 for orders under $50

Shipping rates are automatically calculated at checkout based on your order total and delivery address. For More information please visit our Shipping Policy

Refund Policy

At T & Z Collection LLC, customer satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help. Please review our 14-day return and refund policy below.

Returns

• We accept returns within 14 days of the delivery date.
  
• Unused and in its original condition
• Unwashed, unworn, and with original tags attached
• Returned in the original packaging, if applicable

Items that are damaged, altered, or show signs of use are not eligible for return.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Beauty and personal care products
• Sale and clearance items
• Gift cards

How to Request a Return

• Contact us at info@tandzcollection.com within 14 days of receiving your order.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our team will provide return instructions and the return address.

For more information about return and refund please visit our return and refund Policy.

Wear It. Love It. Keep It Looking New.

At T & Z Collection, we take pride in offering high-quality clothing for both men and women. To ensure your pieces stay looking fresh, stylish, and last for seasons to come, please follow the care instructions below.

General Care Tips

• Always Read the Label
  Each item may have specific instructions based on fabric. Always check the care label before washing or ironing.
• Wash Similar Colors Together
  To avoid color bleeding, separate darks, lights, and whites.
• Use Cold or Cool Water
  Cold washing helps protect fabric color and shape, especially for delicate or stretchy items.
• Turn Clothes Inside Out
  This helps reduce fading, pilling, and wear on printed or embellished surfaces.
• Avoid Overloading the Washer
  Clothes need room to move around — overloading can lead to unnecessary friction and damage.

Specific Fabric Guidelines

Cotton

• Machine wash in cold or warm water.
• Tumble dry low or hang to air dry to avoid shrinkage.
• Iron on medium if needed.

Polyester / Blends

• Machine wash cold.
• Tumble dry low or hang dry.
• No need to iron — polyester resists wrinkles.

Rayon / Viscose

• Hand wash or use delicate cycle.
• Lay flat or hang to dry — may shrink in heat.
• Iron inside-out on low.

Knitwear & Sweaters

• Hand wash with mild detergent.
• Reshape while damp and lay flat to dry.
• Do not wring or hang — this may stretch the shape.

Denim

• Wash sparingly — spot clean when possible.
• Turn inside out and cold wash.
• Hang dry to maintain color and fit.

What to Avoid

• Bleach (unless the label says it’s safe).
• High heat from dryers or irons.
• Dry cleaning, unless the tag recommends it.
• Fabric softeners on performance or stretchy materials (can break down fibers).

Storing Your Clothes

• Hang structured items like blazers, jackets, and dresses.
• Fold knits and stretch items to avoid hanger marks.
• Use breathable garment bags for special occasion wear.

Need Help?

If you have any questions about how to care for a specific item from T & Z Collection, feel free to reach out to our customer care team:

Email: info@tandzcollection.com