Shipping Policy
At T & Z Collection, we are committed to providing a seamless and reliable shopping experience for all our valued customers. Below is our comprehensive shipping policy, covering order processing times, delivery windows, shipping rates, and additional important information.
Shipping Destinations
We currently ship to the following countries:
- United States (USA)
- Canada (CA)
Unfortunately, we do not ship to other international destinations at this time.
Shipping Costs
DestinationFree Shipping ThresholdStandard Shipping FeeUSAFree on orders$30 and above$4.99 for orders under $30Canada (CA)Free on orders$50 and above$6.99 for orders under $50
Shipping rates are automatically calculated at checkout based on your order total and delivery address. For More information please visit our Shipping Policy
Refund Policy
At T & Z Collection LLC, customer satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help. Please review our 14-day return and refund policy below.
Returns
- We accept returns within 14 days of the delivery date.
- Unused and in its original condition
- Unwashed, unworn, and with original tags attached
- Returned in the original packaging, if applicable
Items that are damaged, altered, or show signs of use are not eligible for return.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Beauty and personal care products
- Sale and clearance items
- Gift cards
How to Request a Return
- Contact us at info@tandzcollection.com within 14 days of receiving your order.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our team will provide return instructions and the return address.
For more information about return and refund please visit our return and refund Policy.
